Privacy Policy

1) Information We Collect

We collect information to process orders, operate the Site, improve your shopping experience, and for security and compliance.

Information you provide to us

• Account and contact details: name, email, phone number, billing and shipping addresses.
• Order details: items purchased, payment method, delivery preferences, and support interactions.
• Content you submit: inquiries, reviews, survey responses, and messages sent to customer support.
• Payment information: we receive payment status and limited details from our payment partners; full card data is processed by our payment processor and is not stored on our servers.

Information collected automatically

• Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, and referring/exit pages.
• Approximate location: derived from your IP address to help with localization (currency, language, fraud prevention).
• Cookies and similar technologies: see the “Cookies” section below.

Information from third parties

• Payment processors and fraud prevention partners (e.g., transaction verification and risk signals).
• Shipping carriers (e.g., delivery updates and tracking).
• Advertising and analytics partners that help us measure performance and reach customers.
• Social or sign-in services if you choose to interact using those platforms.

2) How We Use Your Information

• Provide and improve the Site: process and fulfill orders, returns, and customer service requests; personalize content and experiences.
• Communications: send order confirmations, shipping updates, account alerts, and service messages. With your consent or as permitted by law, send marketing by email or SMS. You can unsubscribe or opt out at any time.
• Analytics and performance: understand how the Site is used to improve layout, product selection, and features.
• Security and fraud prevention: detect, investigate, and prevent fraudulent transactions and abuse of the Site.
• Legal and compliance: meet legal, regulatory, tax, and accounting obligations.

3) Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to keep the Site running, remember preferences, analyze traffic, and support marketing.

Types of cookies

• Strictly necessary: required for core functionality such as cart, checkout, and security.
• Performance/analytics: help us understand Site usage to improve performance.
• Functionality: remember your settings and preferences.
• Advertising: deliver and measure ads relevant to your interests.

You can manage your preferences at any time using the button below or via your browser settings. Blocking certain cookies may impact Site functionality.

Do Not Track: browser-based DNT signals are not standardized; however, where required by applicable law, we endeavor to honor Global Privacy Control (GPC) signals for opt-out of sale/share.

4) How We Share Information

• Service providers: companies that help us operate the Site and fulfill services (e.g., payment processing, hosting, shipping, email and SMS delivery, analytics).
• Advertising and analytics partners: to measure campaign performance and, where applicable, show relevant ads. Where required, we obtain consent or provide opt-out choices.
• Legal and compliance: to comply with law, respond to lawful requests, enforce our terms, or protect rights, property, and safety.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as permitted by law.

We do not sell customer lists in the traditional sense. In jurisdictions where certain data sharing for targeted advertising is considered a “sale” or “share,” you can exercise your right to opt out using the options in the “Your Rights” section.

5) Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, including providing the services, complying with our legal obligations, resolving disputes, and enforcing agreements. For example, order records are typically retained for up to seven (7) years to meet tax and accounting requirements.

6) Your Rights & Choices

Email and SMS marketing

• Email: click “Unsubscribe” in any marketing email or contact us.
• SMS: reply STOP to opt out; reply HELP for help. Message and data rates may apply.

Cookie preferences

Use the “Manage Cookie Preferences” button above to accept or reject non-essential cookies.

Access, correction, deletion

Depending on your location, you may request access to, correction of, or deletion of your personal information. We may require verification of your identity before responding.

California residents (CCPA/CPRA)

• Rights: know/access, correct, delete, data portability, and to opt out of sale/share of personal information and targeted advertising.
• Sensitive personal information: we only use sensitive information (if any) for permitted purposes and do not use it to infer characteristics.
• Non-discrimination: we will not discriminate against you for exercising your rights.
• Opt-out of sale/share: use the link below or email us with the subject “CCPA Opt-Out.”
  Do Not Sell or Share My Personal Information

EEA/UK residents (GDPR)

• Legal bases: we rely on contract, legitimate interests, consent (where required), and legal obligations.
• Rights: access, rectification, erasure, restriction, objection, portability, and the right to withdraw consent.
• Complaints: you can lodge a complaint with your local supervisory authority.

Nevada residents

You may opt out of the sale of personal information by contacting us. We do not currently sell covered information as defined under Nevada law.

7) Security

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8) International Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. and other countries, which may have different data protection laws than your home country. Where required, we implement appropriate safeguards for such transfers.

9) Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10) Third-Party Links & Services

The Site may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by an updated “Effective date.”

12) Contact

If you have questions or requests about this Privacy Policy or our data practices, please contact us:

Do Not Sell or Share My Personal Information

To opt out of sale/share or targeted advertising where applicable law provides this right, submit a request:

• Email: [email protected]
• Cookie preferences: use the button below to disable advertising and analytics cookies.